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FAQs

What is the cost of a SURGE® Course and what is included?

All our 4-hour, LIVE Professional Education Courses are $149.00. Early Bird rates and ‘Alumni Specials’ are available to those that qualify. All Courses include:

  • Expert instruction and hands-on practice
  • Continuing Education Credits (CECs) from Nationally & Internationally Accredited organizations
  • A Certificate of Completion
  • A digital course manual

Which SURGE® Course do you recommend I take first?

Whether new to or familiar with our training, the Foundational Course is required to be completed first - for it sets the stage for any/all additional education.

  • Foundational Course
    • SURGE® Hydro Training System
  • Specialty Courses
    • SURGE® Hydro Performance Training
    • SURGE® Hydro Program Design

See each course description for more details.

What does a typical course day look like?

All Courses are 4-hours in duration and composed of both practical and lecture components. A Host facility could schedule up to 2 Courses in a day, with a 1-hour break in-between. Be prepared for lots of activity, new education that you can apply on Monday, and fun throughout.

Do I need to bring equipment to the Course?

No. All SURGE® products are provided for the Course. Here’s a list of suggested items to bring along: water bottle, towel, extra shirt, jacket, smart phone or tablet to view digital manual, pen/notebook, and lunch/snacks.

Can I attend a Course even if I’m not a Fitness Professional?

Yes. The Courses are designed to teach how to safely & effectively train yourself and others using the SURGE® products and are not limited to a specific profession. The majority of the participants are Personal Trainers and Group Exercise Instructors, however, many others can benefit from the education such as Sports Medicine/Physical Therapists, healthcare practitioners, fitness facility owners, and fitness enthusiasts to name a few.

What if I’ve deleted or can’t find my Course Registration information?

Please keep your email confirmation and have it handy when you arrive at the Course. Your registration will also be in our system and your name will be on the Course Roster. However, it’s always best practice to have your own registration as a back up.

Which Continuing Education Credits are earned from a SURGE® LIVE (or Online) Professional Education Course?

Fitness professionals can earn CEC/CEUs with the completion of a SURGE® Professional Education Course from the following organizations:

  • NASM
  • ACE
  • AFAA
  • PTA Global
  • canfitpro (CFP)
  • NOTE: ACSM accepts ACE CECs

Please check the Course Page for specifics on the number of CECs an organization provides for completion of each SURGE® Professional Education Course.

How do I receive my Certificate of Completion and Continuing Education Credits (CECs)?

Within 48 hours after completing a LIVE Professional Education Course, you will receive an electronic version of your Certificate of Completion, which can be printed for your records and redeemed for CECs. All CEC information, including the provider number and amount of credits earned, can be found at the bottom of your Certificate of Completion.

What if I do not receive my Certificate of Completion within 48 hours?

Nine out of ten times missing Certificates of Completion end up in one’s spam/junk email folder, so we recommend looking there first. If it’s not in those folders, please reach out to Customer Service for assistance: help@surgestrong.com

Will I be certified by SURGE® after I complete the Course?

At the end of the Course, you will receive a Certificate of Completion from SURGE®, which recognizes your ability to apply the knowledge and newly learned skills into your role as a fitness professional.

These SURGE® Performance Academy Courses are comprehensive Continuing Education courses rather than Certifications, and can be applied toward the credits needed to maintain nationally recognized Certifications.

Are there special product discounts for Course attendees?

Yes. Course attendees can purchase SURGE® education, product and gear at discounted prices. Those who complete our professional education are part of the SURGE® Performance Academy Alumni and are eligible for various benefits such as exclusive products and discounts, only available to those within the SURGE® Performance Academy (i.e. Alumni, Master Trainers, and Host Facilities). We also offer education and product bundles. They vary based on variables such as order quantities. More information is available during the ordering process.

What is the SURGE® Performance Academy?

The SURGE® Performance Academy is the professional education arm of the SURGE® brand. The curriculum concept is that each new course builds upon previous courses and is the “thread” that runs throughout the SURGE® Performance Academy. 

The curriculum structure is based on having a Foundations (101) Course where subsequent Specialty (201, 202, etc.) Courses can be layered. The Foundations Course will serve as the prerequisite to the Specialty Courses. It’s imperative to understand the core principles and methodologies in the 101 Course before advancing into the Specialty Courses. They will build upon each other, and have logical interconnected pathways.

We continue the SURGE® Performance Academy and curriculum approach by using an academia system to codify accomplishments. Our Foundations Course graduates will join us as Alumni. They can advance throughout the levels of Associates Alumni, Bachelors Alumni, and Masters Alumni. Each one will include deeper discounts and benefits for the Alumni.

How do I move to a higher level in the SURGE® Performance Academy and what are the benefits within each level?

Associates Alumni = Completed the 4-hour Foundations Course and qualify for 10% off surgestrong.com

Bachelors Alumni = Completed the 4-hour Foundations Course plus one Specialty Course and qualify for 20% off surgestrong.com

Masters Alumni = Completed the 4-hour Foundations Course plus two Specialty Courses and qualify for 30% off surgestrong.com

Note: SURGE® Performance Academy Alumni are eligible to receive exclusive product such as the Clear SURGE® Storm with Black trim.

What if I can’t find a Course in my area?

The SURGE® Performance Academy partners with fitness facilities to provide Professional Education Courses throughout the U.S. & Canada. Additionally, Courses offered overseas are available through our International Distributors. If you do not see a course in your area, continue to check the SURGE® website or consider hosting a Course at your facility.

How do I host a SURGE® LIVE Professional Education Course?

In order to host a Course, a facility must fulfill the following requirements:

  • Facility has at least 10 SURGE® Storm & 10 SURGE® Hydro Balls in good condition and available for use the day of Course
  • Space large enough to comfortably accommodate minimum 10 (max 20) participants
  • Space is quiet, comfortable and conducive to learning
  • Facility is available for up to 9 hours (e.g., 9:00 AM to 6:00 PM)
  • Sufficient parking or availability of public transportation
  • At least one staff member available as contact on the day of the course
  • Willingness to partner and work with SURGE® Performance Academy to create a successful and educational experience for everyone

For more information please contact us at education@surgestrong.com or see the SURGE® Host Facility Application page.

How do I become a SURGE® Professional Education Master Trainer?

We have an extensive instructor development process to uphold the quality of our education. Appointed by Hedstrom Fitness® Faculty, SURGE® Master Trainers consistently exemplify exceptional product knowledge and course delivery. The first step is to fill out a Master Trainer Application Form (resume’s will not be accepted). The applicant must meet the following minimum requirements:

  • Has completed at least one SURGE® Professional Education Courses or Certifications
  • Proven leader in the fitness industry (conference presenting, published articles, DVD/digital education)
  • Preferred minimum Bachelor’s Degree in Exercise Science, Kinesiology or related field
  • Current National Certification(s) (e.g., ACE, AFAA, NASM, etc.)
  • 2-3 years of fitness education presentation experience
  • 6-8 years experience in one or more of the following areas: fitness presentation, strength & conditioning coaching, group fitness or personal training.

What is your LIVE Professional Education Course cancellation and refund policy?

Course registration fees are non-refundable. However, if for any reason the SURGE® Performance Academy cancels a Course, registrants will have the option to receive a full refund.

Requests to change registration from one Course to another must be made at least 14 days before the Course date via e-mail to help@surgestrong.com. Requests made later than that are subject to a $100 rescheduling fee.

Registrants may assign their Course slot to another student for a $50 change fee.

Any registrant missing 45 minutes or more of the course will be ineligible to receive a Course Certificate of Completion and Continuing Education credits. No refunds or credits, whether partial or whole, will be provided to any such registrant.

Do you offer SURGE® LIVE Professional Education Courses Internationally?

Yes. We have many SURGE® International Education Distributors who have approved Master Trainers and Materials to deliver the same best-in-class education worldwide. To find an International Course visit our International Distributor page.

I have another question not found in the FAQ’s

We are happy to help with any question or concern you may have regarding the SURGE® Performance Academy. Please don’t hesitate to contact us: help@surgestrong.com